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Business Continuity Plan Disclosure
IronStone Securities, Inc. maintains a business continuity plan, including alternate locations to address interruptions to our normal course of business. This plan is reviewed on at least an annual basis and is updated as necessary. Our plan outlines the actions IronStone Securities will take in the event of a building, city wide or regional incident, including relocating operational, administrative and/or Financial Consultant personnel to alternate sites. Our recovery time objective for business resumption, including those involving a relocation of personnel is 4 hours. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.
In the event your IronStone Securities branch office is unable to open due to an internal or external disruption and you need to execute a transaction, request funds or move assets, you may call our Administrative office at 1-800-779-0957.
In the event there is an internal or external disruption of normal business which affects your IronStone Securities branch office and our Administrative offices and you need to execute a transaction, request funds or move assets, you may contact our clearing agent, Pershing, LLC, to process limited trade-related transactions, cash disbursements, and security transfers as follows:
Pershing LLC
P.O. Box 2065
Jersey City, New Jersey 07303-2065
telephone: 201-413-3635 for recorded instructions
alternate telephone: 213-624-6100, extension 500
fax: 201-413-5368
web-site: www.pershing.com
This Business Continuity Plan Disclosure is subject to be modified. In event of a change in the plan, an updated summary will be promptly posted on the Southern Bank Web Site at www.southernbank.com under the Investments & Brokerage section of the Planning & Investing page of either the Personal or Business Services segment. You may obtain an updated summary of this notice by requesting a written copy by mail at the following address:
IronStone Securities, Inc.
3128 Smoketree Court
Raleigh, North Carolina 27604
attn: Compliance Department
INVESTMENTS IN SECURITIES, ANNUITIES AND INSURANCE: |
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Are Not FDIC Insured |
Are Not Bank Guaranteed |
May Lose Value |
Brokerage services are offered through Ironstone Securities, Inc. Member FINRA/SIPC |
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