Learn more about Image Lockbox. Call Cash Management Customer Service at 252-446-2781 Monday thru Friday 8 a.m. to 5 p.m.
Southern Bank Image Lockbox streamlines the posting of wholesale lockbox receivables by providing your business with secure Internet access to your remittance images of invoices, checks and correspondence.
Images are archived for 180 days and can be easily retrieved by check number, amount or deposit date, thus allowing your customer service area to respond to inquiries quickly.
Image Lockbox online reports are available each morning with up-to-date information from the previous business day. You no longer have to wait for hard copy reports to be delivered to your business by courier or the postal service.
Need to have more than 180 days of your remittance images available to access? We can provide you a CD-ROM of your remittance images, delivered to your business weekly, monthly, quarterly or annually.
We have become aware of new fraud attempts that are targeting customers of multiple Financial Institutions. In this particular scenario, the perpetrators are sending text messages or placing a phone call that indicates there is a problem that requires your immediate attention. Please do not respond to these types of requests.
As a reminder, Southern Bank will never text you, email you or call you and request you provide us with your personal account information, including Debit Card or PIN numbers. If you have received a text or call like this recently, and called and provided your information, please contact us at 855-275-7226 to talk with a Southern Bank Customer Care associate.×