August 23, 2012
Fraudulent Calls: Beware of Caller Purporting to Represent Southern Bank
We have become aware of fraudulent calls being received by our customers. Reports to date indicate the following content for 3 different calls:
An automated message stating that your ATM card has been restricted. At present, it is unknown what occurs after that automated message as recipients of the call have immediately hung up the phone and contacted their local branch.
Recipients of the second call state the caller identifies himself as a representative of Southern Bank and asks for your debit card number and PIN. While Southern Bank does work to identify potential fraudulent debit card activity and may contact our customers, we DO NOT ask for your PIN.
Third caller’s message warns of an Emergency Security Breach.
Each of the scenario calls referenced above are fraudulent; these are attempts to get your personal information, also known as "phishing". Should you receive a call, as described above, please respond only: "I will contact my local branch", hang up and immediately notify someone at your local Southern Bank branch. If you are able to provide the caller’s phone number that would be very helpful in our efforts to shut down this phishing expedition.