Contact Southern Bank

Disclaimer: when contacting Southern Bank through e-mail, never send confidential information (including social security number, account number, personal financial information, etc).

Banking is more convenient than ever with Southern Bank Customer Care. You can access a long list of services by phone – many of them available 24 hours a day.

1.855.ASK.SBANK
(1.855.275.7226)

Lost or Stolen Debit or ATM Card:
1.855.275.7226
Lost or Stolen Credit Card:
1.800.543.9000

The Customer Care Center is open Monday through Friday 8am-7pm and Saturday 9am-1pm. Support for our Treasury Services clients is available Monday through Friday 8am-5:30pm. The center is closed on Sunday and on federal holidays.

Find a Location Near You

Help Center

Lost or Stolen
Debit or ATM Card

1.855.ASK.SBANK (1.855.275.7226)

Lost or Stolen
Credit Card

1.800.543.9000

24 Hour Emergency Roadside Assistance

Lock your keys in your car? Car won’t start? Call 1.833.278.1576. It’s free to use up to $80 in service charges. (For GOLD accounts with BaZing Only.)

Reorder Checks

Click Here. Safe & Secure check ordering through Deluxe, our preferred check printer.

Cardholder Agreement

Click Here

ID Theft Coverage

Receive reimbursement of qualified direct costs associated with recovering your identity.
Log in to BaZing to learn more.

Customer Care Center

1.855.ASK.SBANK (1.855.275.7226)
Mon-Fri 8am-7pm
Sat 9am-1pm Treasury Services Support available Mon-Fri 8am-5:30pm
Closed Sun & federal holidays

Cell Phone Protection

If your phone is broken or stolen, log in to BaZing to file a claim. Up to $400 per claim to repair or replace (max $800 per year).

Universal Card Fee Schedule

Short Form – Click Here

Long Form – Click Here