A new digital platform is on the way to make your everyday banking easier, faster, and more secure. With a refreshed look, expanded tools, and a more intuitive app, staying connected to your accounts will feel simpler, wherever life takes you.
Our upgraded digital banking platform is built to help customers manage money more easily across devices and accounts. Whether you’re checking balances, transferring funds, paying bills, or monitoring account activity, the platform is designed to make everyday tasks feel more streamlined and intuitive.
You’ll continue to have access to trusted features like Bill Pay and Zelle®, while gaining new capabilities that make managing your finances even easier.
Access your accounts through a single platform with consistent experience across online and mobile. No more switching between different platforms to get things done.
New features will help you manage your finances more efficiently, while enhanced security tools help protect your accounts. You’ll also benefit from easier authentication and more self-service options when you need support.
An easier, aligned experience across platforms
The new platform introduces tools designed to make everyday banking more convenient and personalized.
| Personalized Dashboard | Customize and prioritize the information most important to you. |
| Credit Score Access | View your credit score and related insights directly within the platform. |
| Easier External Transfers | Connect external accounts more easily using the Plaid integration. |
| Improved Self-service Tools | Manage login issues, account settings, and preferences with less need for assistance. |
| Unified Experience | Enjoy greater consistency between online banking and mobile banking. |
| Connected Financial View | Access banking, credit card, and other eligible account information through one connected experience. |
We’re introducing a more modern digital banking experience that offers improved usability, stronger security, and enhanced tools to help customers manage finances more easily.
The most important step today is verifying your contact information so you receive future updates and launch details.
Yes. Bill Pay and Zelle® will continue to be available as part of your digital banking experience. No new setups are required. Your current payments and payee info will all come along with you.
Southern Bank currently expects the new digital banking experience to launch in October 2026. Additional details will be shared in the coming months.
Additional information about mobile app access and login instructions will be provided closer to launch.
To help ensure a smooth transition to the new digital banking platform, Southern Bank encourages customers to review and update their contact information.
Additional updates and transition details will be shared throughout the year.
| Today | Learn about the upcoming digital banking experience and verify your contact information. |
| Summer 2026 | More details about features, benefits, and what to expect before launch. |
| Fall 2026 | Preparation resources, reminders, and guidance for a smooth transition. |
| October 2026 | Launch of Southern Bank’s new digital banking experience. |
Southern Bank will continue supporting customers throughout the digital banking transition. If you have questions or need assistance updating your information, our team is here to help.
For immediate assistance, contact Customer Care at 1.855.275.7226.
Please fill out the form below and a member of the Southern Bank team will reach out to assist you with questions about the upcoming digital banking transition or help update your information.
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Please complete the form below and let us know how we can help. We'll be in touch soon! For immediate assistance, please contact Customer Care at 1.855.275.7226.
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