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A Better Business Digital Banking Experience Is Coming

Southern Bank is introducing an improved digital banking platform designed to make managing your business simpler, more secure, and more connected. With a modern design, expanded tools, and an enhanced app experience, the new platform will help you manage your business with greater clarity and convenience.

Easier Business Banking

Our upgraded digital banking platform is designed to improve how businesses manage everyday banking tasks — whether you’re in the office, on the road, or coordinating multiple accounts and users.

This transition is part of Southern Bank’s continued investment in helping businesses bank more efficiently and securely.

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A Fresh, Modern Experience

A cleaner interface and improved navigation make it easier to access accounts, complete tasks, and manage business finances across desktop and mobile devices.
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One App. One Login.

Access business banking through a single platform with a more consistent experience across desktop and mobile, helping you stay connected wherever you’re working.

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More Control. Stronger Protection.

Enhanced security tools, improved authentication, and expanded self-service capabilities help protect your business while giving administrators greater control over account access and user management.

An easier, aligned experience across platforms

Designed for Everyday Business Banking

Need to adjust permissions or manage your account across multiple devices? These new tools make the day-to-day seamless, so you can get back to work.

Personalized Dashboard
Customize your experience and prioritize the information most important to your business.
User & Access Management
Manage users, permissions, and account access with greater flexibility.
Easier External Transfers
Connect accounts and move funds more easily through enhanced integrations.
Improved Self-Service Tools
Handle common account, login, and administration tasks without needing to contact support.
Consistent Experience
Enjoy greater parity between desktop and mobile banking.
Enhanced Security Controls
Benefit from stronger authentication and fraud protection capabilities.

Frequently Asked Questions

Why is Southern Bank updating its digital banking platform?

We’re introducing a more modern digital banking experience that provides businesses with improved usability, enhanced features, stronger security protections, and greater flexibility.

Do I need to take action right now?

The most important step today is reviewing and updating contact information for account administrators and key users.

Will my current banking services still be available?

Additional details about specific services and functionality will be shared as we get closer to launch.

Will I still be able to use BillPay and ZelleĀ®?

Yes. Bill Pay and ZelleĀ® will continue to be available as part of your digital banking experience. No new setups are required. Your current payments and payee info will all come along with you.

When will the new platform launch?

Southern Bank currently expects the new digital banking experience to launch in October 2026. Additional information will be shared in the coming months.

Will my team need training?

Southern Bank will provide resources, FAQs, and transition guidance to help businesses prepare before launch.

Please Update Your Contact Information

To help ensure a smooth transition to the new digital banking platform, Southern Bank encourages customers to review and update their contact information.

Having accurate contact information will help us:

  • Allow you to log in seamlessly on Day 1
  • Send important transition updates
  • Deliver login and access information
  • Provide support and security notifications if needed

How-to Steps

  1. Log in to your online banking account.
  2. Go to Administration > Self Administration > Personal Preferences.
  3. Review your email address and phone number.
  4. Update any outdated information.
  5. Contact Southern Bank at 1.855.275.7226 if you need assistance.

Additional transition details and timelines will be shared in the coming months.

What to Expect Next

Today
Learn about the upcoming digital banking experience and verify contact information.
Summer 2026
More information about platform features, security enhancements, and business benefits.
Fall 2026
Transition guidance, preparation resources, and launch information.
October 2026
Launch of Southern Bank’s new business digital banking experience.

We’re Here to Help

Southern Bank will continue providing updates and support throughout the digital banking transition. If you have questions or need assistance updating your information, our team is here to help.

For immediate assistance, contact Customer Care at 1.855.275.7226.

Please fill out the form below and a member of the Southern Bank team will reach out to assist you with questions about the upcoming digital banking transition or help update your information.

ONE Form

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