Make a Mortgage Payment

You have several options for making your payments. Please give us a call if you have any questions at 1-800-682-6895.

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ACH Draft

To set up an automatic draft from your bank account, call 1-800-682-6895 or email amsservicing@southernbank.com and we will send you the authorization form. This form must be received in our office before the 15th in order for us to set up a draft for your next payment.

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Check

Stop by any Southern Bank office to make your payment in person or mail a check to
Affiliated Mortgage Services (AMS)
P.O. Box 428
Rocky Mount, NC 27802.

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Online Bill Pay

If you have a Southern Bank account, you can transfer the funds through online banking or the mobile app. You can also set up online bill pay through your bank or credit union.

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Credit Card

You can make a secure credit card payment with Simple Pay. Mortgage payments processed after 2:00pm will be posted the next business day. Use either Chrome and FireFox browsers only. Simple Pay does not work with other browsers, such as Internet Explorer or Safari.

Error Resolution & Information Request Procedures:

Should you feel an error has occurred on your account, or if you would simply like to request specific information or documentation on your mortgage loan, please follow our Error Resolution & Information Request Procedures.