If you experience problems accessing your online account(s) or if you have questions about signing in to access your account(s) please call the following toll-free number: 1--855-ASK SBANK (1-855-275-7226)
Customer Care Hours:
Monday - Friday 8:00 a.m. - 7:00 p.m. Saturday: 9:00 a.m. - 1:00 p.m.
Automated Account Inquiry is available 24/7
Please note, for optimal viewing of SouthernBank.com, please download the latest version of your internet browser. Common browsers include Internet Explorer, Google Chrome, Safari, and Firefox (see the download resources below). We recommend using Internet Explorer (version 8 or 9) or Google Chrome. For questions about this process, please contact Customer Care at the number above.
If you are using Internet Explorer, you will need to have version 8 or 9 installed on your computer.
Open your browser and click Help / About. A box will open showing you which version you are using.
To download the latest versions of Internet Explorer or Chrome, simply click on the appropriate link below and follow the instructions provided on the screen:
Encryption is a process that scrambles the information you send and receive through your browser. This protects your information as it flows across the Internet and prevents people from seeing what you send and receive. Online Banking allows you to use the strongest browser encryption available.
Yes. 128-bit encryption gives you the highest level of browser security provided and is required to access your account with Online Banking.
All modern Internet browsers support 128-bit encryption, but if your's does not, please download the latest version of Internet Explorer or Chrome.