Hey! If you think your identity has been stolen, here are five important steps to take:

Step One: Contact your financial institution to review and possibly remove any fraudulent charges.

Step Two: Contact one of the credit reporting companies to report that you have been a victim of identity theft, and request a fraud alert or credit freeze to your account.

Step Three: Request other credit reports. Victims of identity theft are entitled to credit reports from each of the major credit reporting companies.

Step Four: Submit a complaint to the Federal Trade Commission. This will count as a legal notice. File a report with your local police department as well.

Step Five: Dispute any credit errors, and close any fraudulent accounts.

For more information about what to do if your identity has been stolen, visit southern bank.com/getwell. See you next time on Money Matters.

Help Center

  • Lost or Stolen Debit or ATM Card

    1.855.ASK.SBANK (1.855.275.7226)

  • Lost or Stolen Credit Card

    1.800.543.9000

  • 24-Hour Emergency Roadside Assistance

    Lock your keys in your car? Car won’t start? Call 1.833.278.1576. It’s free to use up to $80 in service charges. (For GOLD accounts with BaZing Only.)

  • Reorder Checks

    Click Here. Safe & Secure check ordering through Deluxe, our preferred check printer.

  • Customer Care Center

    1.855.ASK.SBANK (1.855.275.7226)
    Mon-Fri 8am-7pm
    Sat 9am-1pm
    Treasury Services Support available Mon-Fri 8am-5:30pm Closed Sun & federal holidays

Online Banking




Don’t have Online Banking? Sign Up

WE'RE HERE TO HELP