Digital Banking News: Starting December 7th, some transfers may require a one-time PIN for added security. This quick step helps confirm it’s really you and keeps your account protected. If you have any questions, you can reach out to our Customer Care team at 1.855.275.7226.

Hey! If you think your identity has been stolen, here are five important steps to take:

Step One: Contact your financial institution to review and possibly remove any fraudulent charges.

Step Two: Contact one of the credit reporting companies to report that you have been a victim of identity theft, and request a fraud alert or credit freeze to your account.

Step Three: Request other credit reports. Victims of identity theft are entitled to credit reports from each of the major credit reporting companies.

Step Four: Submit a complaint to the Federal Trade Commission. This will count as a legal notice. File a report with your local police department as well.

Step Five: Dispute any credit errors, and close any fraudulent accounts.

For more information about what to do if your identity has been stolen, visit southern bank.com/getwell. See you next time on Money Matters.

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